Marketplace + AI Agents + Records Portal. Patients discover providers, AI runs the practice, and records keep everyone locked in — all through WhatsApp.
The entire healthcare experience — from discovery to outcome — happens in WhatsApp.
Patients find doctors by specialty, location, insurance, and availability — like ZocDoc, but for Puerto Rico and Latin America.
A team of AI agents that runs the practice — booking, insurance verification, claims, billing, coding, follow-up, 24/7, bilingual, through WhatsApp.
Visit history, lab results, prescriptions, and care plans through a secure portal linked from WhatsApp. Once records live here, nobody leaves.
Not chatbots. Autonomous agents that file claims, verify insurance, assign codes, and manage the full revenue cycle.
Booking, rescheduling, confirmations. Bilingual patient communication 24/7 through WhatsApp.
Follow-ups, reminders, satisfaction surveys, patient reactivation campaigns.
Eligibility verification (270/271), cost estimates, prior authorization management.
Claims filing (837), remittance processing (835), denial management, patient payments.
ICD-10/CPT code suggestions from visit notes. Audit-ready coding with accuracy scoring.
Orchestrates all agents, routes every message, optimizes workflows, monitors performance.
Social media management, review generation, patient reactivation campaigns, reputation monitoring.
Anchored to what a practice already pays for fragmented tools — phone service, scheduling software, billing service, and staff time.
No app download. No login. No website. The app they already open 50 times a day.
Patient finds the doctor on the marketplace — by specialty, insurance, location.
Patient sends WhatsApp: "Necesito una cita con el dermatólogo." AI responds with available slots.
AI sends intake form link. Patient fills insurance info. AI verifies eligibility. Sends reminders 24h and 1h before.
Doctor sees full patient history in the records portal.
AI files the claim. Sends follow-up: "¿Cómo se siente?" Patient sees results in the portal. Payment link sent.
AI tracks care plan adherence, schedules follow-ups, reactivates overdue patients — all from records portal data.
Every action is classified by risk. Providers set their own thresholds. Circuit breakers prevent duplicate claims and payments.
Not generic business roles. Medical-specialized AI advisors that optimize clinical, financial, compliance, and growth operations.
Clinical protocols, treatment pathways, formulary management, clinical decision support, peer review.
Orchestrates all operational agents, workflow optimization, daily operations dashboard.
Revenue cycle strategy, payer mix optimization, denial appeal patterns, payer contracting.
HIPAA, OIG, CMS regulations, audit readiness, breach response protocols.
Patient satisfaction, NPS tracking, complaint resolution, experience design, retention.
Clinical quality metrics, outcome tracking, accreditation readiness, VBC reporting.
Patient acquisition, physician recruitment, partnership development, marketplace positioning.
PHI protection, encryption architecture, access controls, incident detection, BAA management.
Healthcare runs through security review. agenté is built for it.
Each practice runs in its own database. Doctor A cannot see Doctor B's patient data. Independent per-tenant backups.
TLS 1.2+ in transit. Managed-key encryption at rest for data, backups, and secrets.
PHI handled only over HIPAA-eligible channels. WhatsApp excluded from PHI by design. BAA in scope.
Irreversible actions pass through approval gates. Circuit breakers prevent duplicate claims and payments.
Every agent action logged with data provenance. Full audit trail for claims, payments, and patient communication.
Practice data belongs to the practice. Full export in standard formats. Defined deletion schedule after offboarding.
The agents are the intelligent routing layer between all these systems.
Quest Diagnostics, LabCorp, and any HL7/FHIR lab. Order tests, receive results, auto-populate records portal. Patient gets WhatsApp: "Your results are in."
FHIR R4 / HL7Bi-directional with Epic, Athena, eClinicalWorks. No more double-entry.
FHIR R4Admissions, discharges, lab results, imaging reports. Auto-imported on discharge.
FHIR R4Surescripts API. Send Rx to any pharmacy, auto-refill management, drug interaction checks.
Surescripts APIReal-time eligibility with Triple-S, MMM, MCS, Humana, First Medical. X12 270/271.
X12 270/271File X12-837 claims, receive X12-835 remittances through Change Healthcare, Availity. Denial management.
X12 837/835Stripe + ATH Móvil for PR market. Payment links via WhatsApp after visits. Auto-posted.
Stripe + ATH MóvilDICOM/PACS integration. Radiology reports auto-import to records portal.
DICOM / PACSIn-browser WebRTC video. No app download. Waiting room, AI-scribed notes. Auto-claim with 95 modifier.
WebRTCApple HealthKit, Oura API, Dexcom, Fitbit, Garmin, Whoop. Continuous vitals feed the record. RPM billing.
HealthKit / OAuth APIsThe patient's Apple Watch, Oura Ring, or continuous glucose monitor feeds directly into their patient record. The AI sees trends before the doctor does — and CMS pays for it.
The platform doesn't stop at booking and billing. It extends into the visit itself and the ongoing care relationship.
Patient books in WhatsApp → AI sends a secure video link at appointment time → visit happens in-browser (no app download). AI automatically files the claim with telehealth modifiers (CPT 99213-95). The agent handles waiting room notifications, pre-visit intake, and post-visit follow-up — the entire telehealth workflow, autonomously.
Basic (all tiers): Reminders, follow-ups, medication adherence check-ins, overdue patient reactivation — all automated through WhatsApp.
Chronic Protocols (Practice+): Diabetes tracking (A1C reminders, lab scheduling), hypertension monitoring (BP logging, medication alerts), post-discharge protocols. The AI manages the care plan between visits.
The agents already do the care work. We automate the documentation that triggers CMS billing:
The AI logs the 20 minutes of care per month that qualifies each patient for CCM billing. Automatically. Every month.
A 500-patient panel with 40% chronic conditions = 200 qualifying patients.
That's $100,800/year in CMS reimbursement the practice wasn't collecting before agenté Health. The subscription pays for itself ten times over.
ZocDoc has the marketplace but no AI agents or records portal. Athenahealth has records and billing but no marketplace or autonomous AI. Practice Fusion has EHR but no marketplace, no AI, no billing.
WhatsApp-first is the geographic moat. We launch where the channel advantage is strongest — Puerto Rico and Latin America.
Marketplace. AI Agents. Records Portal. WhatsApp-native. PR first, LATAM next.
💬 Start on WhatsApp